Such a consumer service is incredible and should be commended. As you can imagine, Mr. Conti’s Mind-set, professionalism and outstanding buyer service has ensured I will be a faithful Firestone customer for all times.
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Have you ever seriously not had your car inspected in the final three a long time? It’s all submitted in an electronic databases. I indicate, yes the tech must have taken off the old sticker (dick go never to, but hey- it really is Firestone) but nothing about whatever they did is basically Completely wrong.
May well 10, 2017 at 9:eleven pm Hello..I am obtaining an issue using this Firestone. Took my auto in for restore. Was told it desired a radiator. Right after bought car or truck back, driving on 65 south, fuel pedal went to the ground. Going up to 95 miles one hour and brakes would not halt it. I lastly had to put automobile in neutral after which you can set it in park..the. shut it off to halt it. I had been Pretty much killed and could have killed somebody. Connect with Firestone. They ended up purported to be sending tow truck but sent technician who labored on my car or truck. He experienced knocked the fuel pedal latch or anything unfastened. I had been a nervous wreck and continue to to today. No person from Firestone Administration known as me to check out if I had been ok or everything. I known as the District Supervisor maybe and corporate. The District Supervisor stated he would reimburse me to consider it to Vendor to own checked. Prior to i could consider it it shut down on me. Experienced it towed to a different Firestone area at my cost. Then they states i needed a fuel pump.
In the meantime when he is still insisting which i ought to pay out additional to interchange a sensor I begin to google “I push a Madza just had my battery changed and now my auto window doesn’t get the job done” on my phone. What I found out was that Madza incorporates a window reset that should be performed at any time the battery has been disconnected. I confirmed him what I found and asked if we could Do that. He swiftly agrees and nonetheless insists which i have to fork out more cash to have a poor sensor replaced. The window reset was the solution!! So generally I fastened my window! Although this is a simpler problem and I’m happy that it had been fixed, my even larger concern is definitely the bad consumer service I obtained immediately after I claimed my grievance and The reality that He's insisting I invest more money to repair a sensor that wasn’t even broken!! I chose Firestone as it was far more convenient for me rather than waiting to get in with my mechanic. In no way all over again!! I will just take my car or truck to Firestone once again and I'll convey to everyone I understand to complete the same! What a rip off scam! Had I not googled on my cellular phone this unprofessional rude supervisor would've tried to demand me to replace something which wasn’t even broken!! I’m starting to problem if I even needed a brand new battery to begin with now! An hour as well as a half career ending up having about two 1/2 with all the issues. I will never make use of your services again and can explain to Everybody I realize to perform precisely the same.
December four, 2015 at 8:eighteen pm You'll likely just read this and toss it apart much like the Other people but I wished to share my expertise using your lincoln ne keep. I've a spouse and children and my partner and I made a decision that we'd go with the ideal of best for when it came to basic safety with our relatives within the highway and where does one go Firestone of coarse or so we believed…whenever we remaining Along with the new list of tires not one person bothered to tell us that only three of our tires ended up the ideal size for our gmc envoy the fourth was larger. It didn’t arrive at our attention until we had it in a unique shop on account of our 4 wheel travel not Doing work.
Joshua appear around and using a bit of paper with the mechanic striving to explain me they didnt contact my car or truck bc my car was in the wreck. Effectively why you didnt contact me concerning this immediately.
) He 1st termite protection stated “I’m not here to argue along with you” and I responded with “I’m inquiring you a reputable concern” And that i recurring my dilemma, he explained there’s no way to understand…………
If contemporary amenities are your thing, skip this spot. But when you’re within the temper for A serious assisting of vintage charm you’ll neglect the very little things that some would call inconveniences and reserve this beach house that harkens back to an Outdated Guy and the Sea period when mermaids flocked the beaches and palm trees grew tall.
Upon returning on the Firestone Tire Store, they only rotated my tires, did not touch upon the tire harm that experienced transpired on my wheel wells addresses, and claimed I must adjust my air filter (filthy) and change my battery. They did not rebalance my (Proper Front) vibrating tire, just moved it again, it continue to shakes, but now its is within the rear. The front (Remaining) tire has a bubble that may be very hazardous for my driving to San Francisco forwards and backwards every other week. I'm an Uber/ Lyft driver.
Oct 16, 2017 at ten:14 am I went to Firestone on ten/15/seventeen 2136 George Urban Blvd Depew, NY 14043. I had an extremely loud nosie coming from my brakes. I nomally don’t go there but My common automobile store is closed on Sundays. So I took likelihood with Firestone Major oversight. The dude stated it could be my brake pads will Test them. So he said the pads seemed superior. He reported they often have dust on them and they interfere Together with the rotors. In order that they swap them. The guy took the car to get a check experience didn’t explain to me the sounds was continue to there. Once i received in the vehicle the noise was even louder than right before. I came correct back and informed them, he mentioned go to website The brand new pads had to receive use to your rotors.
Stating I essential Struts okay so I purchased the Struts and I allowed my Mechanic to replace them. On Saturday September 23,2017 I returned with my car or truck which was a single week later on they nonetheless refused click for more info to align my auto stating that I want Ball Joints if my Ball Joints were ruined its since Firestone left All those Bolts off of my vehicle sufficient for me to have a big incident I want justice. Certainly, I was refunded The cash for my alignment but my brand-new tires are worn do for you all refusing to align my vehicle. I would love compensation
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So I known as them back following I received off function and established a appointment for the subsequent Saturday March 17,2018. Immediately after Talking with the staff he claimed it had been dead mobile while in the battery. Learn More Here So below I am again at Autozone requesting a replacement. Autozone stated the alternator wasn't charging the battery and itneed to be replaced. On March 15,2018,my car or truck wouldn’t start in any respect. Hence the morning on March 16,2018 without any way to work, I had it towed again to Firestone and now the are changing it beneath the warranty. This has really been a inconvenience for me and my family members. If I compensated $482 to provide the alternator replaced why not switch it while it’s beneath guarantee The very first time. Tim Sanders, the store supervisor designed absolutely sure it was changed mainly because of the alternator currently being the issue to begin with.